Dear Valued Client,

We are writing to inform you of a recently identified system error that occurred during our ongoing ”MYFX Markets Summer Cash Frenzy Campaign”, which may have affected your participation.

Details of the Issue:

• Some clients who had previously participated in past campaigns were incorrectly shown as already joined in the current campaign.

• In some cases, clients encountered an error message upon clicking the “Submit” button after selecting “Join Now” on the campaign page, which prevented them from successfully completing the registration process.

We sincerely apologise for any inconvenience this may have caused, particularly to clients who were unable to participate due to these technical issues.

We are pleased to inform you that the issue has now been fully resolved.

As a measure to ensure that all clients have a fair opportunity to take part in the campaign, we have decided to extend the campaign period from the original end date of 30 June 2025, to 4 July 2025 at 23:59 (MT4/MT5 server time).

Campaign Overview:

■ Campaign Period:
May 12, 2025 at 9:00 AM – July 4, 2025 at 11:59 PM
*MT4/MT5 server time applies.

■ Eligible Accounts:
MT5 Standard and Pro accounts
*MT4 accounts, Micro accounts, Corporate accounts, and MAM/PAMM accounts are not eligible.

■ Eligible Trades:
FX excluding USD/JPY and precious metals excluding Gold.
*A minimum deposit of 300 USD/300 AUD is required to participate in this campaign.
*Only trades that maintain open positions for a minimum of 10 minutes will be considered eligible.

■ Cashback Amount:
Up to $3,000 based on the volume of trades
*For more details about this campaign, please refer to the following link.
https://myfxmarkets.com/promotion/summer-cash-frenzy2025/

At MYFX Markets, we are committed to preventing the recurrence of such incidents by enhancing our systems and strengthening our internal review processes.

We remain dedicated to delivering a high-quality trading experience and greatly appreciate your continued trust and support.

Regards,
MYFX Markets Team

Dear Valued Client, 

Starting February 5^th, MYFX Markets will introduce the new "MT4 Micro Account," designed to make live trading accessible to new traders with minimal investment.

Until now, MYFX Markets has offered two account types: the Standard Account and the Pro Account, both compatible with MT4 and MT5. It is our pleasure to open our doors to new traders who will find benefit in this new trading environment.

Please see below for details about the MT4 Micro Account and instructions on how to open one:

Background of the MT4 Micro Account Launch

At MYFX Markets, we are committed to continually improving our services to create an inclusive trading environment. Many of our customers have expressed interest in starting with smaller investments or having an account that caters to beginners. To meet these needs and provide additional value, we have introduced the "MT4 Micro Account."

Features of the MT4 Micro Account

• Ideal for Risk Management Practice: Designed for new traders, this account allows you to familiarize yourself with trading whilst minimizing your risk, starting with trades sizes as small as 1 micro lot.
• Short-Term Investment Options: Its low-cost structure makes it ideal for short-term trading styles, such as trading and scalping.

How to Open an Account
For Existing MYFX Markets Clients:

1. Log in to the Client Office.
2. Select "Open Additional Account" and choose "MT4 Micro Account" as the account type.
3. Enter the required information, such as account currency and leverage, and click Submit.

For New Customers:

1. Click the 口座開設.
2. Fill in the required details, such as your name and email address, and click Register.
3. Verify your email address by clicking the "Verify" button in the "User Registration Confirmation" email.
4. Complete the trading account application form and select "MT4 Micro Account" as the account type.

Contact Us

At MYFX Markets, we are dedicated to providing our clients with a reliable and high-quality FX trading experience.
Our professional customer support team is ready to assist you via live chat or email at customer.service@myfxmarkets.com .

For quick answers to common inquiries, please visit our comprehensive "FAQ" page. We encourage you to take advantage of this resource along with our other support services.

Thank you for choosing MYFX Markets.