Changes to Trading Hours due to the Australian Day and Lunar New Year 2025
Dear Valued Client,
Due to the upcoming Australian Day and Lunar New Year, trading times will be modified as shown in the below table:
If you intend to hold open trades or are considering trading during these times, please consider the updated trading times carefully.
Need Assistance?
For any questions or concerns related to this matter, please don't hesitate to reach out to our customer support team.
You can call the MYFX Markets service desk at +64 9889 4022 or email us at jpsupport@myfxmarkets.com. We're here to help!
MYFX Markets will continue to make efforts to improve our service in order to provide our clients better satisfaction.
Regards,
MYFX Markets Client Services
Day of Mourning for Former President Carter and Martin Luther King Jr. Day Schedule 2025
Dear Valued Client,
Due to the upcoming Day of Mourning for Former President Carter and Martin Luther King Jr. Day, trading times will be modified as shown in the below table:
If you intend to hold open trades or are considering trading during these times, please consider the updated trading times carefully.
Need Assistance?
For any questions or concerns related to this matter, please don't hesitate to reach out to our customer support team.
You can call the MYFX Markets service desk at +64 9889 4022 or email us at jpsupport@myfxmarkets.com. We're here to help!
MYFX Markets will continue to make efforts to improve our service in order to provide our clients better satisfaction.
Regards,
MYFX Markets Client Services
Regarding Deposits, Withdrawals, and Customer Support During the Year-End and New Year Holiday
Dear Valued Client,
Thank you for your continued support of MYFX Markets.
As we approach the end of the year, we would like to express our heartfelt gratitude for your trust and support throughout 2024.
In the coming year, we remain committed to further improving our services and enhancing your experience with us. Your continued patronage is sincerely appreciated.
Year-End and New Year Holiday Schedule
Please be informed of the following changes to our deposit, withdrawal, and customer support hours during the holiday period:
Deposit Procedure:
・For international bank transfers and cryptocurrency deposits made on December 25 (Wednesday), December 26 (Thursday), and January 1 (Wednesday), funds will be reflected in your account on the next business day.
・Deposits made via other methods may also be processed on the next business day or later. Thank you for your understanding.
Withdrawal Procedure:
・Withdrawal operations will be suspended on December 25 (Wednesday), December 26 (Thursday), and January 1 (Wednesday).
・Domestic bank transfers for JPY (Japanese Yen) will be suspended from December 31 (Tuesday) to January 5 (Sunday).
・Withdrawals requested during these periods will be processed starting from the next business day; however, please note that processing times may be longer than usual.
Customer Support Holiday Hours:
・December 25 (Wednesday): Closed
・January 1 (Wednesday): Closed
Need Assistance?
For support, please contact our Customer Support team at +64 9 889 4022 or email us at jpsupport@myfxmarkets.com.
Thank you once again for your support. We wish you a wonderful holiday season and a prosperous New Year!
Sincerely,
The MYFX Markets Team
Christmas and New Year Holiday Schedule 2024－2025
Dear Valued Client,
Due to the upcoming Christmas and New Year Holiday, trading times will be modified as shown in the below table:
If you intend to hold open trades or are considering trading during these times, please consider the updated trading times carefully.
Market Operating Times (GMT+2 / MT4 and MT5)
| Instrument |
Mon 23rd Dec |
Tue 24th Dec |
Wed 25th Dec |
Thu 26th Dec |
Fri 27th Dec |
Mon 30th Dec |
Tue 31st Dec |
Wed 1st Dec |
Thu 2nd Dec |
Fri 3rd Dec |
| FX |
Normal Hours |
Normal Hours |
プライシング
Off |
Normal Hours |
Normal Hours |
Normal Hours |
Normal Hours |
プライシング
Off |
Normal Hours |
Normal Hours |
| WTI |
Normal Hours |
Early Close 20:30 |
プライシング
Off |
Normal Hours |
Normal Hours |
Normal Hours |
Normal Hours |
プライシング
Off |
Normal Hours |
Normal Hours |
| BRENT |
Normal Hours |
Early Close 20:30 |
プライシング
Off |
Normal Hours |
Normal Hours |
Normal Hours |
Early Close
21:30 |
プライシング
Off |
Normal Hours |
Normal Hours |
| Precious Metals |
Normal Hours |
Early Close 20:30 |
プライシング
Off |
Normal Hours |
Normal Hours |
Normal Hours |
Normal Hours |
プライシング
Off |
Normal Hours |
Normal Hours |
| JP225 |
Normal Hours |
Early Close
20:15 |
プライシング
Off |
Normal Hours |
Normal Hours |
Normal Hours |
Normal Hours |
プライシング
Off |
Normal Hours |
Normal Hours |
| SPX500 |
Normal Hours |
Early Close
20:15 |
プライシング
Off |
Normal Hours |
Normal Hours |
Normal Hours |
Normal Hours |
プライシング
Off |
Normal Hours |
Normal Hours |
| US30 |
Normal Hours |
Early
Close
20:15 |
プライシング
Off |
Normal Hours |
Normal Hours |
Normal Hours |
Normal Hours |
プライシング
Off |
Normal Hours |
Normal Hours |
| NAS100 |
Normal Hours |
Early
Close
20:15 |
プライシング
Off |
Normal Hours |
Normal Hours |
Normal Hours |
Normal Hours |
プライシング
Off |
Normal Hours |
Normal Hours |
| AUS200 |
Normal Hours |
Early
Close
05:30 |
プライシング
Off |
プライシング
Off |
Normal Hours |
Normal Hours |
Early
Close
05:30 |
プライシング
Off |
Normal Hours |
Normal Hours |
| UK100 |
Normal Hours |
Early
Close
15:00 |
プライシング
Off |
プライシング
Off |
Late
Open
03:00 |
Normal Hours |
Early
Close
15:00 |
プライシング
Off |
Late
Open
03:00 |
Normal Hours |
| FRA40 |
Normal Hours |
Early Close
16:00 |
プライシング
Off |
プライシング
Off |
Late
Open
09:00 |
Normal Hours |
Early
Close
16:00 |
プライシング
Off |
Late
Open
09:00 |
Normal Hours |
| DAX30 |
Early Close
23:00 |
プライシング
Off |
プライシング
Off |
プライシング
Off |
Late
Open
02:15 |
Early Close
23:00 |
プライシング
Off |
プライシング
Off |
Late
Open
02:15 |
Normal Hours |
| ESTX50 |
Early Close
23:00 |
プライシング
Off |
プライシング
Off |
プライシング
Off |
Late
Open
02:15 |
Early
Close
23:00 |
プライシング
Off |
プライシング
Off |
Late
Open
02:15 |
Normal Hours |
| HK50 |
Normal Hours |
Early
Close
06:00 |
プライシング
Off |
プライシング
Off |
Late
Open
03:15 |
Normal Hours |
Early
Close
06:00 |
プライシング
Off |
Late
Open
03:15 |
Normal Hours |
*All other products will be traded according to their normal hours.
※注意：
We strive to provide a stable trading environment to the best of our ability. However, during the year-end and New Year period, due to decreased market liquidity, there may be instances of widened spreads and increased volatility. To prevent unintended losses, we recommend that you be mindful of such movements and reconsider your positions or ensure sufficient margin when trading. Please note that setting stop-loss may not always be effective in unfavorable market conditions.
Need Assistance?
For any questions or concerns related to this matter, please don't hesitate to reach out to our customer support team.
You can call the MYFX Markets service desk at +64 9889 4022 or email us at jpsupport@myfxmarkets.com. We're here to help!
MYFX Markets will continue to make efforts to improve our service in order to provide our clients better satisfaction.
Regards,
MYFX Markets Client Services
MT4/MT5 New Version Requirements Starting December 1st
Dear Valued Client,
We would like to inform you that starting from December 1, 2024, the oldest, downloaded versions for MetaTrader 4 and MetaTrader 5 will be changed.
If you are using an older version of the Desktop or Mobile Version of MetaTrader, you may be unable to connect after December 1st. For optimal performance and security standards, we highly recommend using the latest version. Please check your current version and update it if necessary.
Required Versions:
MT4 (MetaTrader 4): Build 1420 or higher (released on May 24)
MT5 (MetaTrader 5): Build 4410 or higher (released on June 21)
Update Instructions:
For PC:
Right-click the MT4/5 icon on your desktop and select "Run as Administrator." When prompted with "Do you want to allow this app to make changes to your device?", click "Yes." The update will begin automatically, and once completed, MT4/5 will launch. If the "old version" does not disappear, please reinstall MT4/MT5 as this will automatically download the latest version of the application.
For Android smartphones:
Please update "MetaTrader4/5" from the Google Play Store.
For iPhone:
Please update "MetaTrader4/5" from the App Store.
Need Help?
For assistance, please contact our Customer Support team at +64 9 889 4022 or send an email to customer.service@myfxmarkets.com.
MYFX Markets will continue to make efforts to improve our service in order to provide our clients better satisfaction.
Regards,
MYFX Markets Client Services
US Thanksgiving Holiday Schedule 2024
Dear Valued Client,
Due to the upcoming US Thanksgiving Holiday, trading times will be modified as shown in the below table:
If you intend to hold open trades or are considering trading during these times, please consider the updated trading times carefully.
Market Operating Times (GMT+2 / MT4 and MT5)
| Instrument |
Thu 28th Nov |
Fri 29th Nov |
| [US] Thanksgiving Day |
| US30 |
Early Close 20:00 |
Early Close 20:15 |
| SPX500 |
Early Close 20:00 |
Early Close 20:15 |
| NAS100 |
Early Close 20:00 |
Early Close 20:15 |
| JP225 |
Early Close 20:00 |
Early Close 20:15 |
| Precious Metals |
Early Close 20:15 |
Early Close 20:30 |
| WTI |
Early Close 20:15 |
Early Close 20:30 |
| BRENT |
Early Close 20:15 |
Early Close 20:30 |
| HK50 |
Early Close 21:00 |
Early Close 21:00 |
| UK100 |
Early Close 23:00 |
Early Close 23:00 |
| DAX30 |
Early Close 23:00 |
Early Close 23:00 |
| ESTX50 |
Early Close 23:00 |
Early Close 23:00 |
| FRA40 |
Early Close 23:00 |
Early Close 23:00 |
| AUS200 |
Early Close 23:00 |
Early Close 23:00 |
*All other products will be traded according to their normal hours.
Need Assistance?
For any questions or concerns related to this matter, please don't hesitate to reach out to our customer support team.
You can call the MYFX Markets service desk at +64 9889 4022 or email us at jpsupport@myfxmarkets.com. We're here to help!
MYFX Markets will continue to make efforts to improve our service in order to provide our clients better satisfaction.
Regards,
MYFX Markets Client Services
Daylight Saving Ends in 2024
Dear Valued Client,
Daylight Saving Time (DST) will end on:
- Europe: 27th of October (Sunday)
- United States: 3rd of November (Sunday)
On these dates, our MT4 servers will have their clocks wound back to GMT+2.
As a result, starting Monday, 4th November, all MT4 market session times will operate 1 hour earlier according to MT4 server time.
Do you use an Expert Advisor?
If so, you will need to adjust your time settings on Sunday. Most Expert Advisors are set to GMT, so you will need to change them from GMT+3 to GMT+2 on Sunday to account for the time change.
Need Assistance?
For any questions or concerns related to this matter, please don't hesitate to reach out to our customer support team.
You can call the MYFX Markets service desk at +64 9889 4022 or email us at jpsupport@myfxmarkets.com. We're here to help!
MYFX Markets will continue to make efforts to improve our service in order to provide our clients better satisfaction.
Regards,
MYFX Markets Client Services
Deposits now available with Apple Pay and Google Pay!
Dear Valued Client,
We're thrilled to announce that MYFX Markets has just added new deposit methods to make your trading experience even more convenient❗️
Starting today, you can make deposits using Apple Pay and Google Pay✨ This means faster, smoother transactions, so you can jump into trading right away❗️
With these new payment options alongside our existing ones, we're confident you'll enjoy a more seamless and comfortable trading environment 🙆♂️
Thank you for choosing MYFX Markets. We're dedicated to continually improving our services to provide you with the best trading experience possible.
Got feedback? We'd love to hear from you!
Have an amazing day!
Warm Regards,
MyFX Markets
CN Double Ninth Festival Schedule 2024
Dear Valued Client,
In observance of the upcoming Double Ninth Festival in China, please note that trading times will be adjusted as indicated in the table below.
If you intend to hold open trades or are considering trading during these times, please consider the updated trading times carefully.
Market Operating Times (GMT+3 / MT4 and MT5)
| Instrument |
10th Oct(Thu) |
11th Oct(Fri) |
14th Oct(Mon) |
| HK50 |
Early Close
@22:00 |
Pricing Off |
Late Open
@04:15 |
*All other products will be traded according to their normal hours.
Need Assistance?
For any questions or concerns related to this matter, please don't hesitate to reach out to our customer support team.
You can call the MYFX Markets service desk at +64 9889 4022 or email us at jpsupport@myfxmarkets.com. We're here to help!
MYFX Markets will continue to make efforts to improve our service in order to provide our clients better satisfaction.
Regards,
MYFX Markets Client Services
CN National Day Schedule 2024
Dear Valued Client,
In observance of the upcoming National Day in China, please note that trading times will be adjusted as indicated in the table below.
If you intend to hold open trades or are considering trading during these times, please consider the updated trading times carefully.
Market Operating Times (GMT+3 / MT4 and MT5)
| Instrument |
30th Sep(Mon) |
1st
Oct(Tue) |
2nd Oct(Wed) |
| HK50 |
Early Close
@22:00 |
Pricing Off |
Late Open
@04:15 |
*All other products will be traded according to their normal hours.
Need Assistance?
For any questions or concerns related to this matter, please don't hesitate to reach out to our customer support team.
You can call the MYFX Markets service desk at +64 9889 4022 or email us at jpsupport@myfxmarkets.com. We're here to help!
MYFX Markets will continue to make efforts to improve our service in order to provide our clients better satisfaction.
Regards,
MYFX Markets Client Services
