Contact Us
FAQs
Login
Start Trading
Login
Start Trading

If you have any further questions, please contact us via our contact form

To change the password on MetaTrader 4 (MT4) or MetaTrader 5 (MT5), follow these steps:

For MT4:

  1. Open the MetaTrader 4 platform and ensure you are logged in to your trading account.
  2. Go to the "Tools" menu at the top and select "Options."
  3. In the "Options" window, navigate to the "Server" tab.
  4. Under the "Change Password" section, enter your current password in the "Current" field.
  5. In the "New" field, enter your new desired password.
  6. Confirm the new password by retyping it in the "Confirm" field.
  7. Click "OK" to save the changes.
  8. Your password is now changed.

For MT5:

  1. Open the MetaTrader 5 platform and make sure you are logged in to your trading account.
  2. Click on the "Tools" menu at the top and select "Options."
  3. In the "Options" window, go to the "Server" tab.
  4. In the "Change Password" section, enter your current password in the "Current" field.
  5. Enter your new password in the "New" field.
  6. Re-enter your new password in the "Confirm" field to ensure it matches.
  7. Click "OK" to save the changes.
  8. Your password in MetaTrader 5 is now updated.

Remember to keep your new password secure and don't share it with anyone. If you forget your password or encounter any issues during this process, you should contact MYFX Markets' customer support for assistance on the following email: customer.service@myfxmarkets.com

 You can use the 'Forgot Password' option on our website to reset your password for the client portal. If you have forgotten your password for your trading platform, please contact customer support on the following email. customer.service@myfxmarkets.com

You have the convenience of accessing your trading history, account statements, and reports directly within the Metatrader trading platform. Furthermore, you will receive monthly statements in your registered email and daily statements whenever there is activity on your account.

Our customer support is available 24/5 during market hours to assist with your queries.

We may offer promotions and bonuses; check our website for the latest offers and their terms and conditions.

No, only the leverage can be changed.

Ensure that all trades in your MT4/MT5 account are closed, and then simply send an email to our Customer Services team. They will promptly handle your request.

To request any account changes, please reach out to our Client Services team via email at customer.service@myfxmarkets.com. If additional information is needed, our team will promptly get in touch with you.

You will receive daily trade confirmations whenever there is trading activity on any given day. Additionally, a monthly statement will be sent to you on the first day of each new month. Please be aware that daily trading statements are issued exclusively if there were active trades placed on the preceding day.

Return to Support Categories

Ready to Start Trading?

Open an account in 3 minutes and receive your login details instantly.
Copyright © 2024 MYFX Markets
MYFX Markets is a trademark owned by Online Markets Technology Services LLC, and operates through the following authorised and regulated entities including:

Online Markets Technology Services LLC is incorporated in Saint Kitts and Nevis under the Nevis Limited Liability Company Ordinance 2017 with NEVIS LLC No.22021.

AXIS INC. is incorporated in St Vincent and the Grenadines, number 24078 IBC2017 by the Registrar of International Business Companies, and registered by the Financial Services Authority, and whose address is Frist Floor, First St Vincent Bank Ltd Building, James Street Kingstown St. Vincent and the Grenadines.

MYFX Markets, provides you with educational resources to help you become familiar with all the trading features and tools in the trading platform. With the demo account you can test any trading strategies you wish in a risk-free environment. Please bear in mind that the results of the transactions of the practice account are virtual, and do not reflect any real profit or loss or a real trading environment, whereas market conditions may affect both the quotation and execution. FX products are leveraged products and trading FX therefore involves a high level of risk that may not be suitable for everyone. MYFX Markets recommends that you ensure that you fully understand the risks involved before making any decision concerning MYFX Markets’ products. Independent advice should be sought if necessary.
Warning: FX market involves significant risks, including complete possible loss of funds. Consequently trading is not suitable for all investors and traders. By increasing leverage risk increases as well.

Current Disclaimer: This site is not intended for distribution, or use by, any residents in the U.S., Australia, Canada, Japan, EU countries, Islamic Republic of Iran, Indonesia, North Korea, Belize and Russia. You need to be 18 years old or legal age as determined by the laws of the country where you live in order to become our client. It is the responsibility of visitors to this website to ascertain the terms of and comply with any local law or regulation to which they are subject.

MYFX Markets is not under the supervision of the JFSA, it is not involved with any acts considered to be offering financial products and solicitation for financial services, and this website is not aimed at residents in Japan.
Restrictions to accessing our services might apply to individuals being national of, or resident in, the following countries:
Albania, Barbados, Botswana, Burkina Faso, Cambodia, Cayman Islands, Haiti, Jamaica, Malta, Mauritius, Morocco, Myanmar, Nicaragua, Pakistan, Panama, Philippines, Senegal, South Sudan, Syria, Uganda, Yemen, Zimbabwe.
Please note that the list provided is not comprehensive and may be updated periodically. For the most current information, please reach out to us directly.