Contact Us
Start Trading
Start Trading

Refund Policy

At MYFX Markets, we have formulated a Transfer Refund Policy in line with our unwavering commitment to respecting and honouring the preferences of our valued clients. We acknowledge the significance of transfer payments and are dedicated to establishing principles that emphasize transparency and fairness in managing refunds. This policy clearly defines the circumstances under which MYFX Markets will facilitate a refund.


At MYFX Markets, we expect individuals contemplating deposits to exercise due diligence and review deposit amounts carefully during their transactions. We understand that errors can occur during online deposits or that depositors may wish to reverse their contributions. Additionally, we acknowledge the possibility of errors originating from MYFX Markets. Under this policy, MYFX Markets will make diligent efforts to process refunds in accordance with the following guiding principles:


Refund Eligibility: If an error occurs during an online transfer or if the payee seeks to reverse the transaction, MYFX Markets will honour written refund requests. These refund requests should include critical transaction details, such as the date, deposit amount, payee name, tax invoice number, and a rationale for the refund.

Refund Request Submission: To request a refund, individuals can submit their written refund requests via email to MYFX Markets is committed to thoroughly reviewing all refund requests and rectifying genuine errors. However, the final decision regarding refunds remains at the discretion of MYFX Markets.

Adjustments: In cases where MYFX Markets needs to make an adjustment, the original receipt issued for the incorrect amount will be rendered invalid, and a new receipt will be provided to reflect the adjusted deposit amount.

Refund Charges: MYFX Markets retains the right to pass on any transaction charges related to refunds to the donor. Refunds will be issued using the original payment method. For instance, if the deposit was made via credit card, the refund will be credited to the same credit card.

Errors by MYFX Markets: In the event of errors originating from MYFX Markets or our financial institution(s), a refund of the full amount will be processed upon receiving written notification of the error.

This policy underscores our dedication to transparency and fairness in managing deposit refunds at MYFX Markets.

Ready to Start Trading?

Open an account in 3 minutes and receive your login details instantly.
Copyright © 2024 MYFX Markets
MYFX Markets is a trademark owned by Online Markets Technology Services LLC, and operates through the following authorised and regulated entities including:

Online Markets Technology Services LLC is incorporated in Saint Kitts and Nevis under the Nevis Limited Liability Company Ordinance 2017 with NEVIS LLC No.22021.

AXIS INC. is incorporated in St Vincent and the Grenadines, number 24078 IBC2017 by the Registrar of International Business Companies, and registered by the Financial Services Authority, and whose address is Frist Floor, First St Vincent Bank Ltd Building, James Street Kingstown St. Vincent and the Grenadines.

MYFX Markets, provides you with educational resources to help you become familiar with all the trading features and tools in the trading platform. With the demo account you can test any trading strategies you wish in a risk-free environment. Please bear in mind that the results of the transactions of the practice account are virtual, and do not reflect any real profit or loss or a real trading environment, whereas market conditions may affect both the quotation and execution. FX products are leveraged products and trading FX therefore involves a high level of risk that may not be suitable for everyone. MYFX Markets recommends that you ensure that you fully understand the risks involved before making any decision concerning MYFX Markets’ products. Independent advice should be sought if necessary.
Warning: FX market involves significant risks, including complete possible loss of funds. Consequently trading is not suitable for all investors and traders. By increasing leverage risk increases as well.

Current Disclaimer: This site is not intended for distribution, or use by, any residents in the U.S., Australia, Canada, Japan, EU countries, Islamic Republic of Iran, Indonesia, North Korea, Belize and Russia. You need to be 18 years old or legal age as determined by the laws of the country where you live in order to become our client. It is the responsibility of visitors to this website to ascertain the terms of and comply with any local law or regulation to which they are subject.

MYFX Markets is not under the supervision of the JFSA, it is not involved with any acts considered to be offering financial products and solicitation for financial services, and this website is not aimed at residents in Japan.
Restrictions to accessing our services might apply to individuals being national of, or resident in, the following countries:
Albania, Barbados, Botswana, Burkina Faso, Cambodia, Cayman Islands, Haiti, Jamaica, Malta, Mauritius, Morocco, Myanmar, Nicaragua, Pakistan, Panama, Philippines, Senegal, South Sudan, Syria, Uganda, Yemen, Zimbabwe.
Please note that the list provided is not comprehensive and may be updated periodically. For the most current information, please reach out to us directly.