Regarding Deposits, Withdrawals, and Customer Support During the Year-End and New Year Holiday

Posted

December 19, 2024

Dear Valued Client,

Thank you for your continued support of MYFX Markets.

As we approach the end of the year, we would like to express our heartfelt gratitude for your trust and support throughout 2024.

In the coming year, we remain committed to further improving our services and enhancing your experience with us. Your continued patronage is sincerely appreciated.

Year-End and New Year Holiday Schedule
Please be informed of the following changes to our deposit, withdrawal, and customer support hours during the holiday period:

Deposit Procedure:
・For international bank transfers and cryptocurrency deposits made on December 25 (Wednesday), December 26 (Thursday), and January 1 (Wednesday), funds will be reflected in your account on the next business day.
・Deposits made via other methods may also be processed on the next business day or later. Thank you for your understanding.

Withdrawal Procedure:
・Withdrawal operations will be suspended on December 25 (Wednesday), December 26 (Thursday), and January 1 (Wednesday).
・Domestic bank transfers for JPY (Japanese Yen) will be suspended from December 31 (Tuesday) to January 5 (Sunday).
・Withdrawals requested during these periods will be processed starting from the next business day; however, please note that processing times may be longer than usual.

Customer Support Holiday Hours:
・December 25 (Wednesday): Closed
・January 1 (Wednesday): Closed

Need Assistance?

For support, please contact our Customer Support team at +64 9 889 4022 or email us at customer.service@myfxmarkets.com.

Thank you once again for your support. We wish you a wonderful holiday season and a prosperous New Year!

Sincerely,
The MYFX Markets Team

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MYFX Markets Pty Ltd registered address is U801 and U802, 6 Glen street, Milsons Point, NSW 2061, Australia, ABN 64 602 904 987 provides you with educational resources to help you become familiar with all the trading features and tools in the trading platform. With the demo account you can test any trading strategies you wish in a risk-free environment. Please bear in mind that the results of the transactions of the practice account are virtual, and do not reflect any real profit or loss or a real trading environment, whereas market conditions may affect both the quotation and execution. FX products are leveraged products and trading FX therefore involves a high level of risk that may not be suitable for everyone. MYFX Markets recommends that you ensure that you fully understand the risks involved before making any decision concerning MYFX Markets’ products. Independent advice should be sought if necessary.

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